Dental Care Professional (DCPs)

Position: Dental Practice Manager 

Location: Milton Keynes

Pay: £37,500

Full Time (5 days per week)

Days: Monday to Friday (alternating Saturdays with a day off mid week)

Required:

- 1 year experience as a dental practice manager

Heart Dental have an exciting position for a dental practice manager. As a Practice Manager, you’ll be the driving force behind our operations, ensuring everything runs smoothly and efficiently. you will play a crucial role in maintaining  high standards and fostering a positive, supportive environment for both patients and staff.

Your Role as a Practice Manager you will be responsible for:

•Lead day-to-day practice performance across people, patients, and commercial outcomes

•Develop the multidisciplinary team, setting clear expectations and ownership

•Track and manage core KPIs including chair utilisation, treatment conversion, revenue, and patient experience

•Partner with Treatment Coordinators and clinicians to optimise the patient journey

•Oversee diary management, balancing productivity with a calm, high-quality experience

•Maintain regulatory compliance and ongoing CQC readiness

•Manage costs, stock, and budgets in line with business targets

•Own operational processes, spotting risks early and driving improvements

•Resolve patient feedback and complaints with care, professionalism, and pace

•Support local growth through marketing activity and community engagement

Please apply if you are interested in this dental practice manager position.