Dental Care Professional (DCPs)

Position: Dental Receptionist

Pay: Pay 12.50 to £13.50 (dependent on experience)

Location: Near Stroud, Gloucester

Full Time

Days: Monday to Friday

MUST HAVE DENTAL RECEPTIONIST EXPERIENCE

Heart Dental have an exciting position for a Dental Receptionist you will be the first person the patient sees upon entering the practice.

The main purpose of the job is to provide friendly and efficient front-of-house service to patients and visitors, book appointments and support the organisation.

Responsibilities and duties:

• Answering the phone in a polite and timely manner

• Booking and changing appointments both in-person and over the phone

• Ensuring patients are booked in upon arrival and the clinicians are made aware.

• Dealing with incoming enquiries from patients, in person, over the phone or via email.

• Sending communications to patients using their chosen method.

• General administration such as scanning or photocopying.

• Ensure patient records are kept up to date and stored securely.

Qualities

• Good, friendly telephone manner

• Knowledge of diaries and appointments systems.

• Work systematically and communicate to team members effectively.

• Ability to manage phone systems, email correspondence, and face-to-face queries

• Following instructions and processes under the guidance of your manager

• Good organisation and processing skills

• Ability to apply policies into practice regarding GDPR, Complaints, information governance

• Ability to work under pressure and work as a team

By applying you consent for us to hold your details and contact you about this position and other future positions.

Please apply if you are interested in this dental receptionist position.